How we protect your sensitive financial information
At TaxJoy, we understand that your tax information is highly sensitive and personal. Protecting your data is our top priority. We employ industry-leading security measures and best practices to ensure your information remains safe and confidential.
Our security program is designed with multiple layers of protection, following the principle of defense in depth. This approach ensures that your data is protected at every level, from our infrastructure to our application.
We use bank-level encryption (AES-256) to protect your data both in transit and at rest. All communications between your device and our servers are encrypted using TLS 1.3, the latest security protocol.
We implement multi-factor authentication, strong password policies, and secure session management to ensure only authorized users can access your account.
We adhere to IRS security and privacy standards for electronic tax filing. Our systems are regularly audited to ensure compliance with industry regulations and best practices.
Our application is hosted on secure cloud infrastructure with 24/7 monitoring, intrusion detection, and automated threat response systems.
We conduct regular security assessments, including penetration testing and vulnerability scanning, to identify and address potential security issues before they can be exploited.
We implement strict access controls and follow the principle of least privilege. Our employees only have access to the information they need to perform their job functions, and all access is logged and monitored.
Our development team follows secure coding practices and conducts regular code reviews to identify and fix potential security vulnerabilities. All code changes undergo security review before deployment.
We have clear policies for data retention and secure disposal. Your data is only retained for as long as necessary to provide our services and comply with legal requirements.
While we take extensive measures to protect your information, security is a shared responsibility. Here are some steps you can take to help keep your account secure:
If you believe you've found a security vulnerability or have concerns about the security of your account, please contact our security team immediately.